What can we help you find?

Press [Esc] to exit

Your direct debit provider options

London & Zurich

  • Who are they for?
  • London & Zurich works for organisations prioritising cost-effectiveness. If managing refunds and swift settlement times aren’t your top concerns, and you’re looking to place cost over your admin and end-user experience, then this basic option could work for your organisation.

  • Settlement for first payment – 10 working days

  • Settlement time for subsequent payments – 6 working days

  • No refunds through the system


  • Cancel payment collections via LoveAdmin up until midnight on the same day the request was created

  • Read-only online dashboard



  • Payment status updates every 24-hours

  • 1-2 weeks onboarding setup process

  • Fees per transaction:
    No additional cost (inclusive in the LoveAdmin fee)



GoCardless

  • Who are they for?
  • GoCardless is the ideal option for organisations that want fast settlement times, detailed financial reporting, and the flexibility of offering refunds. GoCardless provides customers and end-users with a smooth experience from checkout to managing day to day operations.

  • Settlement for first payment – 6 working days

  • Settlement time for subsequent payments – 5 working days

  • Ability to issue full, and partial refunds (v2), through the system

  • Cancel payment collections via LoveAdmin up until 4pm the day after the request was created

  • Full read/write dashboard access giving accurate and up-to-date reporting

  • Continual payment status updates

  • Instant setup, you just need to create a GoCardless account

  • Fees per transaction:
    Benefit from 90 days fee free for new GoCardless accounts.
    Standard rate: 1% + 20p. 25% discount available for charities and not-for-profits. Full details on pricing can be here.

If you are interested in switching to GoCardless, please complete this short form and we will be in touch.