Dancilicious Dance Company – improved customer experience and increased revenue by 81%
Results that speak volumes . . .
Successful invoices collected since 2022
%
increase in revenue
customers and counting
Background
Dancilicious Dance Company, are a dance school dedicated to delivering unique experiences that are fun, friendly, and focused on growth rather than competition. Their classes cater to individuals aged 3 years and above, offering a wide range of disciplines including dance, musical theatre, contemporary, and acrobatics.
We talked to Zoei Constable, Dancilicious Dance Company Director, who detailed how she was bogged down with admin before joining us, and what opportunities she feels are possible now she uses LoveAdmin software.
I wanted to spend less time doing admin, improve parent feedbackand engagement on my emails.
Zoei Constable, Dancilicious Dance Company
The challenge
Zoei decided it was time for a change – she was tired of the endless admin and lacklustre parent communication.
On top of this, she was getting negative feedback from parents about class registration. So, she needed to find a solution and that was when she found LoveAdmin’s dance school software.
From the beginning of Zoei’s partnership with LoveAdmin, she felt supported by the customer success team who were on hand whenever she wanted help.
Zoei was also able to transform her parent communications using customisable email templates and more. She even started to get positive feedback from parents about the registration process.
“The customer service is amazing.LoveAdmin really helped me to grow my business”
Zoei Constable, Dancilicious Dance Company
Solution & results
Improved parent comms
Dancilicious Dance Company can now securely send engaging email newsletters, updates and more to their parents. These are created using the customisable templates available on LoveAdmin.
Reduced
admin time
Dancilicious Dance Company simplified their admin processes by increasing comms engagement, introducing a monthly fee system and improving registration for parents.
Better financial visibility
Using LoveAdmin, Dancilicious Dance Company set up a monthly fee system, increasing revenue by 81%. After doing this, Zoei was able to cover all bills and outgoings. She also began to get a clearer idea of what her income was.
Improved parent feedback
With an improved registration system that’s both secure and easy to navigate. Zoei’s parents are having a better booking experience, leading to better feedback. This has led to a 51% increase in members.
Streamlining my systems has given me more time to focus on growing my business.
Zoei Constable, Dancilicious Dance Company
Why LoveAdmin?
An extension of the team
At LoveAdmin, we pride ourselves on delivering excellent customer service to everyone who joins us. When Dancilicious Dance Company partnered with us, our customer success team immediately stepped into action, working in collaboration with Zoei to make sure she reached her goals.
Better parent communication
Our dance school software makes communication easy. With customisable email templates at her fingertips, Zoei could revamp her parent comms to optimise engagement. She could also check email results using the reporting feature, helping Zoei with optimising her communication strategy depending on how parents responded.
More time to focus on growth
With our software, Dancilicious Dance Company were able to greatly reduce the amount of time they were spending doing admin. This led to Zoei having more time to work on improving and growing the business.
