Explore our articles about management and learn how to run your organisation or club more efficiently.
Jo BowdenJanuary 29, 20263 minutes read time
Why you need a communication plan For relationships to flourish, you must communicate with your members. Investing time and effort in nurturing members will make them feel more connected and…
A teacher by trade, has always enjoyed working with children Ellie Baker, who is a teacher by trade, has always enjoyed working with children. Formerly a student of French and…
International Learn to Swim Week 2023 In case you haven’t heard, International Learn to Swim Week 2023 is an annual event hosted by STA. It aims to bring the swimming…
Since a young age, Denise Hutton-Gosney has loved the performing arts Her passion for the arts has allowed her to travel the world on cruise ships and dance at the…
Conversations over coffee and then a text That was the start of an incredible journey for the founders of Turtle Tots, Caroline Sparks and Gaby Lixton. Fast forward 11 years…
Optimising your member experience is the key to engaging and retaining your members By tracking your members’ journey, you’ll be able to identify what is or isn’t working and create…
You don’t need to have all the answers “You don’t need to have all the answers. That’s what experts are for,” says Anne-Marie Martin, founder of diddi dance, a dance…
Running a club/organisation will naturally involve working towards multiple goals at the same time. Finding the time to dedicate to identifying and achieving a goal can often take a back…
Attracting new members with free trials? Taster sessions and free trial periods can be a great way to entice potential new members or customers to your organisation. And although particularly…
Big changes needed to tackle a global issue Being environmentally friendly was once considered nice but not completely necessary. However, like other parts of life, actively reducing your environmental impact…
In December 2021, we hosted a webinar with Sam Cantrell – a qualified accountant specialising in the performing arts sector, and owner of In For A Penny Bookkeeping Services. Sam,…
Anti–Bullying Week 2021 takes place this year on 15th–19th November Coordinated by the Anti-Bullying Alliance (ABA), this annual UK event aims to raise awareness of bullying of children and young…
38 tips to manage members Onboarding new members, managing retention rates, monitoring social media comments, writing email newsletters… Membership management involves a large number of tasks that can be hard…
When was the last time you reached out to another club or organisation? As a club owner, it’s easy – and understandable – to be protective of your business. But…
Welcome to the second part of our Growth series In the first part, we explored franchising and what you need to consider if you decide that’s the right way for…
Policies help clubs run safely, efficiently and ethically That’s why they should be reviewed regularly to ensure they’re up-to-date. In this article, we explain how else you could improve your…
Why create content? Creating content will help you attract, retain and re-engage with your members. We know it can be challenging to know how to get started, where to share…
What are lost members? When targeting potential members to join your organisation, there’s a group you might not be paying attention to: people who signed up with you before and…
Convert summer customers into members Summer is a great time to encourage new members to join your organisation through open days or similar promotions. You may even have tried some…
Welcome to the first part of our Growth series If you’re planning to grow your club or organisation, or have developed a programme of classes that you want to roll…
Business needs analysis Understanding and defining your business needs can help you achieve your organisation’s overall goals. And an effective way to identify those core needs is by carrying out…
Don’t waste time struggling with your membership database Does your administration process make you work harder than you need to? Are you guilty of trying to be all things to…
7 Key Evaluation Questions If you’ve landed on this post, chances are you have already discovered the numerous benefits of admin and payment software. So now you are probably asking…
Preparing your membership club for the future Although it might sound like a complex, almost impossible task. But by taking the time to recognise the areas of your club that…