Engage and inform your customers with these ready-made SMS templates

Katherine Whitehead, Product Marketing Exec

Did you know that SMS is the best way to keep your customers in the loop and engaged, as well as deliver urgent updates and reminders? Plus, 90% of customers open and read an SMS message within 3 minutes of receiving them, making it a great way for last-minute messages to get seen!

If you’re looking for inspiration, simply copy and paste our pre-made templates below to quickly update and engage your customers.

LoveAdmin customer offer

Want to try out SMS for free? We’re giving 300 free SMS credits and a branded sender name for three months to all our interested customers. All you need to do is click here to apply.

SMS template
SMS communications

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Free SMS Templates

LoveAdmin customers can save any of these templates to use in the future. Simply head to Settings > Communication > SMS templates. Then copy, paste and save! For more information, click here. 

Anyone can use the templates below though, we hope they provide you with lots of inspiration!

 

Update your members on last minute class or location changes

🚨 Location change! Today’s session moved to {{New Location}}.

🚨Today’s class cancelled! Your account will be credited.

🚨 Your class will start 10 minutes later today!

🚨 Today’s session rained off! Your account has been credited.

Alert members of weather plans

☀️ Sunshine ahead! Don’t forget your sunscreen for today’s session.

☔ Rain Alert! Dress accordingly for today’s session!

Wish your members happy festivities

🎄 Merry Christmas from all of us at {{Organisation Name}} ☃️

🪔 Happy Diwali from us all at {{Organisation Name}} 🎆

🐣 Happy Easter from your friends at {{Organisation Name}} 🐇

☪️ Happy Eid Mubarak from your friends at {{Organisation Name}} 🎇

🎇 Happy New Year from your friends at {{Organisation Name}} 🎆

🍰 Happy Birthday {{First Name}} from {{Organisation Name}} 🎁

Create the urgency by letting your members know when there are limited spaces left

🔔 One space available! Book on via our online store to secure

Promote your new event or camp

🌈 Our Summer camps are now live! Head to our online shop to sign up ☀

🐇Easter camps are live on our shop. Get ready for egg-cellent fun!🐣

👉Our half-term camps are live! Head to our online shop to book on 📆️

🎄 Get festive! Book our Xmas camps at our online shop via JoinIn 🎁

Remind people that their monthly newsletter has arrived

📰Monthly newsletter alert! Check your inbox for our exciting updates!

Drive purchases by alerting members of early-bird discounts or sales

🐤 Early-bird offer! Book our camps before [Date] for a fab discount!

⚡ Flash Sale alert! Explore our online shop for unbeatable discounts!

Create excitement by counting down to events

⏰ Just 1 week to go until [Event name]. Get ready for a day of fun!

⏰ Get ready! The new term kicks off next week. Fun awaits!

Promote your merchandise

🎽New merch has landed! Explore the latest arrivals in our online shop

🔔 Limited merch left on our online shop. Buy it before it sells out!

Send survey requests after an event

⭐️ Thank you for joining us at {{Recent Event}}! We would love to hear your feedback on the event. Check your email for a link to share your thoughts with us. (2 credits)

🌟Thanks for attending our most recent event. We’d love to hear your thoughts, check your emails for the opportunity to share your insights. (2 credits)

⭐️ We’d love your feedback. Check your emails for more information!

Engage early with potential customers – either they sent in an enquiry form or they abandoned checkout.

👋 Hi! Thanks for enquiring with us. Check your inbox for our response

👋 Hi! Need assistance with your recent shop attempt? Let us know!

Lost property

🤞 Oops! Lost property found after [Class]. Contact us to claim back!

Ask people to log in when emails are incorrect

📧 We’re struggling to reach you via email. Please log into JoinIn and review your personal info and email. https://app.joinin.online (2 credits)

Chase late-payers or failed payments

❗️ Outstanding invoice on your account. Please log into JoinIn to pay

❗️ Your most recent payment failed. Please log into JoinIn to pay.

Celebrate your members achievements by sending celebratory messages

🏆 Congrats {{First Name}} for moving up grade! You’re smashing it!

🏅You’ve achieved another badge for all your hard work! Well deserved!

LoveAdmin customers don’t forget to save these templates to use in the future! Simply head to Settings > Communication > SMS templates. Then copy, paste and save!

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